Introduction

This website is owned and operated by Ellis Event Power Services Limited whose registered office is:

Unit 1 Scorrier Workshops
Scorrier
Redruth
Cornwall
TR16 5AU

Ellis Event Power Services Limited ("we", "our", "us") is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, submit an enquiry, apply for employment, or otherwise interact with us.

By using this website, submitting an enquiry, or applying for employment through our website, you agree to the collection and use of information in accordance with this Privacy Policy.

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Information We Collect

Contact Form Enquiries

When you submit an enquiry through our website, we may collect:

• First and last name

• Company name (where applicable)

• Email address

• Telephone number

• Address

• Details contained within your message

We use this information to:

• Respond to your enquiry

• Provide information about our services

• Prepare quotations where requested

• Arrange site visits where necessary

• Maintain records of correspondence

• Improve customer service

Job Applications

When you submit an application through our website, we may collect:

• First and last name

• Email address

• Mobile telephone number

• Information regarding your location or area in which you are based

• Information regarding your qualifications and education

• Information regarding your employment history and work experience

• Information relating to your electrical industry experience

• Information regarding your eligibility to work within the United Kingdom

• Information regarding your driving licence status

• Information relating to technical skills and competencies relevant to the role

• Your CV and any supporting documents you choose to upload

• Any additional information you choose to provide during the recruitment process

This information is collected solely for recruitment and employment-related purposes.

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Website Usage Information

When you visit our website, we may automatically collect certain technical information, including:

• IP address

• Browser type and version

• Device information

• Pages visited

• Date and time of access

• Referring website addresses

This information helps us monitor website performance, improve user experience, and maintain website security.

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How We Use Your Information

We may use personal information to:

• Respond to enquiries submitted through our website

• Provide information regarding our services

• Prepare quotations and proposals

• Arrange site visits and service delivery

• Process and assess job applications

• Communicate with applicants during recruitment processes

• Improve our website and services

• Monitor website performance and security

• Comply with legal and regulatory obligations

We will only process personal information where we have a lawful basis for doing so under applicable data protection legislation.

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Recruitment and Job Applications

Information submitted through our recruitment application form will only be accessed by authorised personnel involved in the recruitment process.

Successful applicants' information will become part of their employment records.

Unsuccessful applicant information may be retained for up to 12 months following completion of the recruitment process for recruitment record-keeping purposes and to consider applicants for future suitable vacancies. After this period, information will be securely deleted unless retention is required by law.

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Sharing Your Information

Ellis Event Power Services Limited does not sell, rent, or trade personal information.

We may share information with trusted third-party service providers where necessary for the operation of our website and business, including:

• Website hosting providers

• Email service providers

• IT support providers

• Recruitment and HR service providers

• Professional advisers where required

Any third parties processing information on our behalf are required to keep it secure and use it only for authorised purposes.

We may also disclose information where required by law or where necessary to protect our legal rights.

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Data Security

We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, disclosure, alteration, or destruction.

Whilst we strive to protect personal information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

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Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal, regulatory, accounting, or reporting requirements.

Enquiry records may be retained for business administration and customer service purposes.

Recruitment records are retained in accordance with the Recruitment and Job Applications section of this Privacy Policy.

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Cookies

This website uses cookies and similar technologies to improve functionality, analyse website traffic, and enhance user experience.

Cookies may be used to:

• Ensure the website functions correctly

• Remember user preferences

• Analyse website performance and visitor behaviour

• Improve website content and services

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of parts of the website.

Where required by law, we will obtain your consent before placing non-essential cookies on your device.

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Website Security

To help protect our website from spam, abuse, and automated submissions, we use Google reCAPTCHA on our contact and application forms.

Google reCAPTCHA may collect information about your device and interactions with the website in order to determine whether a visitor is a human user. This information is processed by Google in accordance with Google's own Privacy Policy and Terms of Service.

By using our forms, you acknowledge that this verification process may take place.

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External Links and Social Media

Our website may contain links to third-party websites, including social media platforms and review websites.

These links are provided for your convenience only. Ellis Event Power Services Limited is not responsible for the content, security, or privacy practices of external websites.

When you follow links to websites such as Facebook, Instagram, LinkedIn, X (formerly Twitter), Trustpilot, or any other third-party service, you should review their own privacy policies before providing any personal information.

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Your Rights

Under UK data protection legislation, you have the right to:

• Request access to personal information held about you

• Request correction of inaccurate or incomplete information

• Request deletion of your personal information where appropriate

• Request restriction of processing

• Object to certain processing activities

• Request transfer of your personal information where applicable

• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details below.

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Contact Us

If you have any questions regarding this Privacy Policy or the information we hold about you, please contact:

Ellis Event Power Services Limited

Unit 1 Scorrier Workshops
Scorrier
Redruth
Cornwall
TR16 5AU

Email: enquiries@ellispowerservices.com

Telephone: 01209 822333

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Complaints

If you are dissatisfied with how we process your personal information, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.

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Changes to This Privacy Policy

Ellis Event Power Services Limited reserves the right to update this Privacy Policy from time to time to reflect changes in legislation, technology, or business practices.

Any updates will be published on this page and will take effect immediately upon publication.

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Last Updated: June 2025